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This Privacy Policy explains how Axxoraa Private Limited ("we", "our", "us") collects, uses, stores, and protects personal data when you use CA Saathi (the "Service"). This policy is published in accordance with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 of India.

By using CA Saathi, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Data Fiduciary: Axxoraa Private Limited

Registered Address: H.no 70, Near Ram Mandir Main Road, Barajamda, West Singhbhum, Jharkhand 833221, India

Email: axxoraaprivatelimited@clipster.co.in

Phone: +91 92631 33158

2. What Data We Collect

2.1 Data You Provide Directly

2.2 Data Collected Automatically

2.3 Data About Your Clients (You Are the Data Fiduciary)

When you use CA Saathi to manage your clients, you are the Data Fiduciary for your clients' data, and we are the Data Processor. We process your clients' data only on your instructions and only to provide the Service. You are responsible for obtaining valid consent from your clients before entering their data into CA Saathi.

3. How We Use Your Data

4. Legal Basis for Processing

Under the DPDP Act, we process your personal data based on:

5. Data Sharing

We do not sell your data. We share data only with the following categories of service providers, all bound by strict data protection terms:

We may also disclose data if required by law, court order, or to protect our legal rights.

6. Data Retention

We retain your account data and business data for as long as your account is active. If you delete your account, we permanently delete your data within 30 days, except where we are required to retain it by law (for example, financial records for tax purposes).

7. Your Rights Under the DPDP Act

As a Data Principal, you have the right to:

To exercise any of these rights, contact our Grievance Officer at the details in Section 10.

8. Data Security

We use industry-standard security measures, including:

However, no system is completely secure. We will notify you and the Data Protection Board of India of any data breach as required by the DPDP Act.

9. Cookies

We use the following types of cookies:

You can manage your cookie preferences using the consent banner on your first visit, or by clearing your browser cookies.

10. Grievance Officer

In accordance with Section 13 of the DPDP Act, our Grievance Officer is:

Name: Sidharth Kumar Prasad

Email: axxoraaprivatelimited@clipster.co.in

Phone: +91 92641 41783

Address: H.no 70, Near Ram Mandir Main Road, Barajamda, West Singhbhum, Jharkhand 833221, India

We will acknowledge your complaint within 48 hours and resolve it within 30 days.

11. Children's Data

CA Saathi is not intended for use by anyone under the age of 18. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes means you accept the updated policy.

13. Contact Us

For any questions about this Privacy Policy, contact us at:

Email: axxoraaprivatelimited@clipster.co.in

Phone: +91 92631 33158

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